Frequently Asked Questions

Your guide to stress-free car rentals

We run a 24-hour rental system, so charges are per day, not per hour.

You’ll need a valid driver’s license, a national ID or passport, and in some cases, a refundable deposit.

Yes, we provide the car with fuel, and we expect it to be returned with the same fuel level. Otherwise, a refueling fee applies.

We allow a grace period of 1–2 hours. Beyond that, an extra day’s charge may apply.

We provide roadside assistance and, if necessary, a replacement vehicle so your journey isn’t interrupted.

Yes, a refundable security deposit is required. It will be returned once the car is brought back in good condition.

Yes, you can, but you’ll need to inform us in advance. Different rates may apply depending on the distance or destination.